Helix Fi

Installs

715.4k

Rating

4.3

Rating count

12.4k

Category	Tools
Developer	Vidéotron Ltée
Price	Free
First release	8/16/2019 (6 years ago)
Version	5.50.0-3
In-app purchases	No
Contains ads	No
Content rating	Everyone
Package name	com.videotron.helixfi

View on Play Store

Core Metrics

Data Breakdown

Date	Rating Count	Average Rating	Installs	Version
6/30/2025	12,402	4.254	715,354	5.50.0-3
6/23/2025	12,330	4.274	713,250	5.50.0-3
6/22/2025	12,319	4.270	712,853	5.50.0-3
6/21/2025	12,308	4.273	712,621	5.50.0-3
6/8/2025	12,185	4.281	709,315	N/A
5/29/2025	12,182	4.283	709,315	N/A
5/24/2025	12,086	4.275	705,337	N/A
4/22/2025	11,844	4.206	695,128	N/A
4/15/2025	11,838	4.208	695,128	N/A
4/10/2025	11,745	4.207	693,876	N/A

Details

Manage connections to your Wi-Fi network Use Parental Control to manage your household’s Internet usage. Troubleshoot or change your home connection settings, even remotely. 

Available to all Videotron Helix customers with a Helix Internet or Helix TV and Internet plan. Use it, it’s free! Not a Helix customer? Browse our Helix Internet plans. 

How do I use the Helix TV app? 

Download the app to monitor connections to your home Wi-Fi network and manage your Internet connection wherever you are. Open the Helix Fi app on a mobile device and follow the instructions. They will guide you through using the app for the first time. It’s easy! 

INTERESTING FEATURES
 
•	Easily identify connected devices on your network thanks to the option to rename them. The app also notifies you of new connections. You can instantly cut off a device or user’s access to your Wi-Fi network, if needed. 

•	Control Internet usage for created user profiles. The Helix Fi app helps you better control the content your children are exposed to and foster focus or sleep by managing Internet access periods. 

•	Monitor usage for devices connected to your network and usage peaks. With this overview, you can easily retrieve or change your username and password. You can also quickly troubleshoot your Wi-Fi yourself, even remotely. For example, change port forwards to manage your coverage. 

•	And much more… 

4 PRACTICAL SECTIONS 

OVERVIEW : Share your WiFi password with your guests, remotely test your connection's status or Restart your Helix Fi gateway, as needed.

WI-FI :  Select a Wi-Fi band, create profiles and delete users from your network. Manage internet usage for those who have a profile, like your family members. For example, pause Internet access at bedtime on weekdays so everyone gets good night’s sleep.

HOME : Easily connect and control all your compatible smart home devices from one place. Manage your smart lights, door locks, and thermostat directly on the app. Plus, protect your home automation devices with the Advanced Security feature. 

ACCOUNT : Manage notifications, activate pods to extend your coverage or find useful resources to answer your questions about Helix Fi.

Need help? We posted articles to help you handle things yourself. Go to the Support tab on our website. (3281)

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