HanseMerkur ServiceApp

Installs

419.1k

Rating

4.6

Rating count

7.1k

Category	Finance
Developer	HanseMerkur Krankenversicherung AG
Price	Free
First release	4/16/2012 (13 years ago)
Version	10.2.2
In-app purchases	No
Contains ads	No
Content rating	USK: All ages
Package name	com.ibm.de.ish.app.hansemerkur.prod

View on Play Store

Core Metrics

Data Breakdown

Date	Rating Count	Average Rating	Installs	Version
9/15/2025	7,121	4.575	419,125	10.2.2
9/14/2025	7,119	4.578	418,941	10.2.2
9/13/2025	7,113	4.569	418,552	10.2.2
9/12/2025	7,108	4.568	418,388	10.2.2
9/11/2025	7,097	4.568	418,112	10.2.2
9/8/2025	7,071	4.564	417,171	10.2.2
9/7/2025	7,069	4.564	417,023	10.2.2
9/6/2025	7,063	4.564	416,757	10.2.2
9/5/2025	7,057	4.562	416,432	10.2.2
9/4/2025	7,052	4.560	416,140	10.2.2
9/3/2025	7,042	4.558	415,818	10.2.2
9/2/2025	7,035	4.563	415,488	10.2.2
9/1/2025	7,027	4.556	415,293	10.2.2
8/31/2025	7,024	4.559	415,044	10.2.2
8/30/2025	7,018	4.557	414,794	10.2.2
8/29/2025	7,003	4.556	414,190	10.2.2
8/28/2025	6,998	4.558	414,190	10.2.2
8/27/2025	6,987	4.546	413,906	10.2.2
8/26/2025	6,980	4.547	413,647	10.2.2
8/25/2025	6,978	4.546	413,445	10.2.2
8/24/2025	6,974	4.546	413,301	10.2.2
8/23/2025	6,968	4.550	413,018	10.2.2
8/22/2025	6,961	4.547	412,711	10.2.2
8/21/2025	6,951	4.542	412,313	10.2.2
8/20/2025	6,943	4.544	412,093	10.2.2
8/19/2025	6,935	4.546	411,798	10.2.2
8/18/2025	6,930	4.544	411,547	10.2.2
8/17/2025	6,925	4.549	411,383	10.2.2
8/16/2025	6,919	4.551	411,100	10.2.2
8/15/2025	6,914	4.553	410,800	10.2.2
8/14/2025	6,907	4.552	410,554	10.2.2
8/13/2025	6,894	4.554	410,263	10.2.2
8/12/2025	6,887	4.549	409,993	10.2.2
8/11/2025	6,878	4.554	409,768	10.2.2
8/10/2025	6,876	4.552	409,655	10.2.2
8/9/2025	6,872	4.554	409,320	10.2.2
8/8/2025	6,863	4.552	409,140	10.2.2
8/7/2025	6,854	4.552	408,897	10.2.2
8/6/2025	6,846	4.557	408,450	10.2.2
8/5/2025	6,834	4.563	408,262	10.2.2
8/4/2025	6,830	4.566	408,039	10.2.2
8/3/2025	6,827	4.566	407,775	10.2.2
8/2/2025	6,815	4.566	407,524	10.2.2
8/1/2025	6,799	4.575	407,247	10.2.2
7/31/2025	6,792	4.572	406,924	10.2.2
7/30/2025	6,777	4.559	406,617	10.2.2
7/29/2025	6,769	4.567	406,301	10.2.2
7/28/2025	6,762	4.567	406,046	10.2.2
7/27/2025	6,757	4.569	405,831	10.2.2
7/26/2025	6,750	4.566	405,580	10.2.2
7/25/2025	6,742	4.570	405,252	10.2.2
7/24/2025	6,735	4.572	404,856	10.2.2
7/23/2025	6,720	4.581	404,569	10.2.2
7/22/2025	6,703	4.581	404,243	10.2.2
7/21/2025	6,699	4.579	404,043	10.2.2
7/20/2025	6,697	4.577	403,877	10.2.2
7/19/2025	6,690	4.574	403,877	10.2.2
7/18/2025	6,676	4.575	403,230	10.2.2
7/17/2025	6,668	4.571	402,912	10.2.2
7/16/2025	6,658	4.567	402,651	10.2.2
7/15/2025	6,651	4.569	402,364	10.2.2
7/14/2025	6,642	4.569	402,119	10.2.2
7/13/2025	6,638	4.566	401,821	10.2.2
7/12/2025	6,624	4.550	401,619	10.2.2
7/11/2025	6,620	4.550	401,301	10.2.2
7/10/2025	6,612	4.548	401,015	10.2.2
7/9/2025	6,603	4.545	400,694	10.2.2
7/8/2025	6,597	4.543	400,365	10.2.2
7/7/2025	6,589	4.540	400,118	10.2.2
7/6/2025	6,586	4.538	399,931	10.2.2
7/5/2025	6,576	4.538	399,660	10.2.2
7/4/2025	6,569	4.530	399,368	10.2.2
7/3/2025	6,558	4.521	399,056	10.2.2
7/2/2025	6,545	4.520	398,745	10.2.2
7/1/2025	6,535	4.520	398,480	10.2.2
6/30/2025	6,528	4.524	398,287	10.2.2
6/29/2025	6,523	4.524	398,133	10.2.2
6/28/2025	6,511	4.522	397,858	10.2.2
6/27/2025	6,501	4.526	397,593	10.2.2
6/26/2025	6,492	4.520	397,310	10.2.2
6/25/2025	6,482	4.520	396,960	10.2.2
6/24/2025	6,471	4.520	396,650	10.2.2
6/23/2025	6,466	4.517	396,407	10.2.2
6/22/2025	6,463	4.528	396,292	10.2.2
6/21/2025	6,454	4.543	396,064	10.2.2
6/20/2025	6,446	4.537	395,830	10.2.2
6/19/2025	6,436	4.534	395,537	10.2.2
6/18/2025	6,427	4.533	395,269	10.2.2
6/17/2025	6,419	4.538	394,901	10.2.2
6/16/2025	6,411	4.543	394,650	10.2.2
6/15/2025	6,406	4.542	394,509	10.2.2
6/14/2025	6,400	4.548	394,252	10.2.2
6/13/2025	6,389	4.559	394,007	10.2.2
6/9/2025	6,382	4.547	393,681	10.2.2
6/8/2025	6,367	4.542	392,914	10.2.2
5/29/2025	6,359	4.543	392,601	N/A
5/28/2025	6,273	4.564	389,881	N/A
5/27/2025	6,267	4.554	389,641	N/A
5/24/2025	6,250	4.550	388,936	N/A
5/22/2025	6,238	4.546	388,301	N/A

Details

***The HanseMerkur ServiceApp with many new functions***

Please note that after an update of the billing app, you will need to register again so that you have access to your documents and can use the app's functions. This results from modernized security mechanisms in the app.

The ServiceApp is available to all insured persons of HanseMerkur Krankenversicherung AG as well as customers with animal surgery insurance and animal health insurance from HanseMerkur Allgemeine AG (except for contracts concluded in Austria). The app will gradually be opened up for other insurance areas.

Use the app to e.g. E.g. doctor or veterinary bills, prescriptions, medical documents and other documents relating to your contract can be submitted quickly and easily online.

Discover our various personalized insurance services, such as: B. Change contact and bank details, request certificates or grant powers of attorney as well as - depending on your insurance coverage - the various health services.

FUNCTIONS

Submission:
Send us all documents relating to your contracts conveniently using various options (photo function, barcode scan or PDF upload). You also have the option of collecting receipts in the ServiceApp and submitting them at a later date, for example if you B. still waiting for a billing or a corresponding document is missing.

Digital invoice receipt:
Bills from your doctor or dentist can be received digitally in the mailbox of your ServiceApp. You will receive almost all letters from us about your contract encrypted in your digital mailbox, where you can sort and filter them, but e.g. B. can also print and forward.

Various personalized insurance services:
These are displayed or hidden depending on the insurance coverage and are always pre-assigned with all the data known to HanseMerkur:

- Change contact details (e.g. name, address, telephone, email)
- Change bank details
- Deposit powers of attorney
- Request an addendum to the insurance certificate
- Request tax office certificate
- Request a clinic card
- Contacting the app
- Arrange callback appointments
- Health services

Products:
Information about all HanseMerkur products can be accessed directly from the app's start menu. Many products also offer a direct online option.

Synchronization:
You can use the app on multiple devices at the same time. All documents received in the mailbox for your account as well as all receipts submitted via the app are displayed synchronously in all registered devices.

SECURITY

The standard for security is very high because your health data is sensitive and therefore needs to be fully protected. All documents are therefore stored securely encrypted in the app.

The registration process has been optimized in accordance with the latest data protection regulations and requires a one-time registration with email address, password, insurance number and PIN.

REQUIREMENTS

In order to use the ServiceApp, you need an active contract in the area of ​​health insurance or animal health or animal surgery insurance. 

At least Android 10 must be installed on your smartphone. We guarantee support in the event of an error starting with Android 12.

CONTACT

If you have any questions or suggestions about the app, please send an email to [email protected] or call 040 4119-2099.

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