Visual Support

Installs

749.9k

Rating

4.1

Rating count

< 500

Category	Business
Developer	Sightcall, Inc.
Price	Free
First release	11/6/2014 (11 years ago)
Version	7.7.1 Build 800076475
In-app purchases	No
Contains ads	No
Content rating	PEGI 3
Package name	com.sightcall.sightcall

View on Play Store

Core Metrics

Data Breakdown

Date	Rating Count	Average Rating	Installs	Version
6/15/2025	452	4.058	749,869	7.7.1 Build 800076475
6/14/2025	452	3.652	749,652	7.7.1 Build 800076475
6/13/2025	452	3.652	749,394	7.7.1 Build 800076475
6/9/2025	452	4.058	749,077	7.7.1 Build 800076475
6/8/2025	452	3.652	748,498	N/A
5/29/2025	452	3.652	748,370	N/A
5/28/2025	451	3.652	745,887	N/A
5/27/2025	448	3.622	745,654	N/A
5/24/2025	447	3.622	745,257	N/A
5/22/2025	448	3.622	744,864	N/A
5/21/2025	448	3.622	744,100	N/A
5/20/2025	448	3.622	744,100	N/A
5/19/2025	447	3.682	743,845	N/A
4/24/2025	446	3.682	739,001	N/A
4/15/2025	446	3.682	737,101	N/A
4/10/2025	446	3.682	736,501	N/A
4/6/2025	446	3.682	735,157	N/A

Details

The Visual Support App allows support agents, experts and claim professionals to see what you see. Either by leveraging the back camera of your Android device or by sharing your screen.
To use this application you must be invited via SMS or start the interaction from a webpage.
To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:

• HD Audio
• Video frame rate auto adapt
• Screen sharing and co-browsing
• Live remote pointer
• 2 ways drawing and annotations
• Pause video, photos and picture saving
• Session recording

The App can access your stored data if the remote agent requests it, and only if you authorize it explicitely. The app also allows the remote agent to capture, store, process and retain photos taken during the live interactive session.

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