使い方サポート

Installs

6.2m

Rating

4.0

Rating count

4.2k

Category	Tools
Developer	KDDI CORPORATION
Price	Free
First release	8/7/2020 (5 years ago)
Version	6.7
In-app purchases	No
Contains ads	No
Content rating	Rated for 3+
Package name	com.kddi.newsupport

View on Play Store

Core Metrics

Data Breakdown

Date	Rating Count	Average Rating	Installs	Version
9/4/2025	4,175	3.998	6,169,106	6.7
9/3/2025	4,173	3.998	6,166,617	6.7
9/2/2025	4,173	3.995	6,164,940	6.7
9/1/2025	4,172	3.995	6,161,947	6.7
8/31/2025	4,167	3.993	6,158,691	6.7
8/30/2025	4,165	3.993	6,155,643	6.7
8/29/2025	4,160	3.986	6,150,747	6.7
8/28/2025	4,158	3.990	6,148,200	6.7
8/27/2025	4,157	3.971	6,148,200	6.7
8/26/2025	4,153	3.986	6,145,676	6.7
8/25/2025	4,152	3.990	6,143,513	6.7
8/24/2025	4,150	3.983	6,137,300	6.7
8/23/2025	4,150	3.983	6,137,300	6.7
8/22/2025	4,149	3.990	6,135,098	6.7
8/21/2025	4,149	3.981	6,132,585	6.7
8/20/2025	4,148	3.988	6,130,010	6.7
8/19/2025	4,146	3.983	6,127,794	6.7
8/18/2025	4,142	3.981	6,125,467	6.7
8/17/2025	4,139	3.973	6,122,372	6.7
8/16/2025	4,137	3.981	6,119,521	6.7
8/15/2025	4,135	3.983	6,116,960	6.7
8/14/2025	4,132	4.000	6,113,502	6.7
8/8/2025	4,117	4.012	6,096,163	6.7
8/7/2025	4,115	4.002	6,093,953	6.7
8/6/2025	4,113	3.998	6,089,918	6.7
8/5/2025	4,109	3.990	6,089,918	6.7
8/4/2025	4,107	3.981	6,087,071	6.7
8/3/2025	4,105	3.983	6,083,644	6.7
8/2/2025	4,105	3.993	6,080,344	6.7
8/1/2025	4,103	3.983	6,077,426	6.7
7/31/2025	4,100	3.981	6,072,303	6.7
7/30/2025	4,093	3.983	6,072,303	6.7
7/29/2025	4,092	3.971	6,067,187	6.7
7/28/2025	4,092	3.971	6,067,187	6.7
7/27/2025	4,092	3.971	6,063,743	6.7
7/26/2025	4,089	3.971	6,057,905	6.7
7/25/2025	4,090	3.971	6,055,591	6.7
7/24/2025	4,088	3.973	6,055,591	6.7
7/23/2025	4,087	3.976	6,054,437	6.7
7/22/2025	4,087	3.976	6,051,256	6.7
7/21/2025	4,083	3.990	6,045,220	6.7
7/20/2025	4,083	3.990	6,045,220	6.7
7/19/2025	4,082	3.990	6,039,816	6.7
7/18/2025	4,083	3.988	6,037,792	6.7
7/17/2025	4,083	3.990	6,037,792	6.7
7/16/2025	4,082	3.988	6,033,409	6.6
7/11/2025	4,074	3.956	6,023,307	6.6
7/10/2025	4,072	3.951	6,020,663	6.6
7/9/2025	4,070	3.949	6,019,345	6.6
7/8/2025	4,068	3.943	6,016,869	6.6
7/7/2025	4,066	3.948	6,014,542	6.6
7/6/2025	4,064	3.946	6,008,403	6.6
7/5/2025	4,061	3.958	6,008,403	6.6
7/4/2025	4,057	3.970	6,006,161	6.6
7/3/2025	4,055	3.970	6,001,521	6.6
7/2/2025	4,054	3.978	6,001,521	6.6
7/1/2025	4,053	3.980	5,998,955	6.6
6/27/2025	4,043	3.978	5,986,637	6.6
6/26/2025	4,041	3.975	5,984,442	6.6
6/25/2025	4,040	3.975	5,982,197	6.6
6/24/2025	4,035	3.973	5,977,155	6.6
6/23/2025	4,033	3.978	5,973,938	6.6
6/22/2025	4,029	3.978	5,970,943	6.6
6/21/2025	4,027	3.978	5,968,456	6.6
6/20/2025	4,026	3.978	5,968,456	6.6
6/13/2025	4,015	3.953	5,949,490	6.6
6/9/2025	4,013	3.953	5,944,678	6.6
6/8/2025	4,008	3.955	5,933,671	N/A
5/29/2025	4,008	3.955	5,933,671	N/A
5/28/2025	3,987	3.937	5,909,862	N/A
5/27/2025	3,988	3.937	5,908,096	N/A
5/24/2025	3,986	3.933	5,902,662	N/A
5/22/2025	3,981	3.933	5,898,639	N/A
5/21/2025	3,979	3.932	5,891,449	N/A
5/20/2025	3,978	3.929	5,891,449	N/A
5/19/2025	3,976	3.935	5,889,494	N/A
4/24/2025	3,930	3.947	5,834,344	N/A
4/22/2025	3,907	3.929	5,812,972	N/A
4/15/2025	3,907	3.929	5,812,972	N/A
4/10/2025	3,896	3.903	5,801,777	N/A
4/6/2025	3,892	3.880	5,792,601	N/A

Details

We provide information tailored to your interests, and also provide a wide range of functions to solve your problems (initial setup support/operation support/diagnosis via smartphone/contact function)!

*Only customers with an au contract or UQ mobile contract and an au ID can use the app (povo contract customers cannot use it).

Support for chat functions on Android™ versions below 7.0 and iOS versions below 15 will end on August 7, 2025.

～Main ​​functions～

1. Carefully selected information delivery
・AI learns about your interests and concerns and picks out useful information that is perfect for you

2. Contact function/contact reservation function
・Telephone and chat inquiry function and telephone inquiry reservation function

3. Fun and easy-to-learn smartphone course
・Smartphone course where you can learn how to use smartphones and tablets at your own pace and in a fun way

4. Smartphone diagnosis function
・Easily diagnoses smartphone symptoms and operational problems, and provides easy-to-understand solutions
・Deletes cache to free up memory and helps your smartphone operate smoothly and resolve problems
*For devices with Android 10 or higher, data cleaning is performed on the user area (the area that stores data for each downloaded application).
*For devices with Android 11 or higher, data cleaning is performed using the data clear function built into Android 11.

5. Network speed check function
・When you think your communication speed is slow, you can measure the network speed to understand your usage environment and get advice on how to improve your speed.

6. Operation method support
・Easy-to-understand guidance on how to use not only smartphones and tablets, but also apps you are interested in, and how to connect and operate devices that connect to smartphones and tablets, such as TVs and audio equipment.

7. Initial setup support
・A specialized advisor will help you with initial setup and data transfer when purchasing a smartphone or tablet

More Apps byKDDI CORPORATION

＋メッセージ（プラスメッセージ）

Installs: 37,179,815Score: 3.70Ratings: 24,398

Price: N/A

Version: N/AReleased: 7/7/2015Last change: N/A

My au(マイエーユー)-料金・ギガ残量の確認アプリ

Installs: 35,265,703Score: 3.49Ratings: 38,639

Price: N/A

Version: N/AReleased: 7/3/2020Last change: N/A

データお預かり - アドレス帳や写真などをバックアップ

Installs: 32,930,853Score: 3.56Ratings: 7,621

Price: N/A

Version: N/AReleased: 8/8/2019Last change: N/A

au PAY Pontaポイントがおトクにたまる！

Installs: 23,824,455Score: 3.92Ratings: 75,797

Price: N/A

Version: N/AReleased: 8/28/2019Last change: N/A

auサービスToday

Installs: 19,955,773Score: 3.41Ratings: 22,329

Price: N/A

Version: N/AReleased: 9/1/2019Last change: N/A

Pontaパス（旧：auスマートパス）

Installs: 15,402,411Score: 3.15Ratings: 8,322

Price: N/A

Version: N/AReleased: 12/17/2019Last change: N/A

デジラアプリ～auのデータ残量確認とデータチャージ～

Installs: 12,707,847Score: 3.40Ratings: 2,537

Price: N/A

Version: N/AReleased: 10/18/2019Last change: N/A

ウイルスブロック

Installs: 9,366,268Score: 3.70Ratings: 6,142

Price: N/A

Version: N/AReleased: 10/10/2021Last change: N/A

My UQ mobile

Installs: 9,216,668Score: 3.75Ratings: 46,675

Price: N/A

Version: N/AReleased: 6/22/2016Last change: N/A

au Wi-Fiアクセス-WiFi接続・ポイ活もできるアプリ

Installs: 7,983,197Score: 4.04Ratings: 20,822

Price: N/A

Version: N/AReleased: 8/20/2020Last change: N/A

迷惑メッセージ・電話ブロック

Installs: 6,624,093Score: 3.77Ratings: 4,750

Price: N/A

Version: N/AReleased: 2/18/2020Last change: N/A

au Short ポイントがたまるショート動画アプリ

Installs: 6,033,185Score: 4.13Ratings: 18,178

Price: N/A

Version: N/AReleased: 9/27/2021Last change: N/A

遠隔操作サポート

Installs: 5,640,067Score: 3.81Ratings: 740

Price: N/A

Version: N/AReleased: 7/19/2020Last change: N/A

au海外放題

Installs: 4,606,401Score: 4.51Ratings: 4,535

Price: N/A

Version: N/AReleased: 10/24/2019Last change: N/A

データお引っ越し

Installs: 3,253,526Score: 4.36Ratings: 16,866

Price: N/A

Version: N/AReleased: 9/30/2021Last change: N/A

UQライフ - いつでもニュースがサクサク読める！

Installs: 2,993,142Score: 3.33Ratings: 7,793

Price: N/A

Version: N/AReleased: 10/24/2017Last change: N/A

auウェルネス-ヘルスケア＆歩くとコイン(ポイント)がたまる

Installs: 2,746,532Score: 3.85Ratings: 11,507

Price: N/A

Version: N/AReleased: 11/13/2020Last change: N/A

povo2.0アプリ

Installs: 1,142,668Score: 4.68Ratings: 11,786

Price: N/A

Version: N/AReleased: 9/28/2021Last change: N/A

写真クラウド

Installs: 270,932Score: 3.50Ratings: 832

Price: N/A

Version: N/AReleased: 5/26/2022Last change: N/A

au HOME

Installs: 170,126Score: 3.16Ratings: 416

Price: N/A

Version: N/AReleased: 7/30/2017Last change: N/A

More Apps inTools

AccuBattery

Installs: 34,577,809Score: 4.63Ratings: 555,255

Price: N/A

Version: N/AReleased: 8/7/2016Last change: N/A

Dual SIM Call blocker - Hush

Installs: 72,826Score: 4.24Ratings: 1,023

Price: N/A

Version: N/AReleased: 5/21/2021Last change: N/A

GBA Emulator - Classic Gaming

Installs: 617,741Score: 3.26Ratings: 2,858

Price: N/A

Version: N/AReleased: 1/7/2024Last change: N/A

dynamicSpot - Dynamic Island

Installs: 11,641,229Score: 4.53Ratings: 61,084

Price: N/A

Version: N/AReleased: 9/29/2022Last change: N/A

V380 Pro

Installs: 48,082,602Score: 3.52Ratings: 191,525

Price: N/A

Version: N/AReleased: 7/23/2018Last change: N/A

Remote Control for TV - All TV

Installs: 60,784,905Score: 4.59Ratings: 432,663

Price: N/A

Version: N/AReleased: 3/17/2022Last change: N/A

Find My Bluetooth Device

Installs: 10,211,011Score: 4.26Ratings: 100,680

Price: N/A

Version: N/AReleased: 3/1/2019Last change: N/A

Microsoft Bing Search

Installs: 103,714,440Score: 4.49Ratings: 1,530,282

Price: N/A

Version: N/AReleased: 7/2/2014Last change: N/A

QuickFox加速器-海外华人必备回国加速器

Installs: 775,666Score: 4.20Ratings: 1,772

Price: N/A

Version: N/AReleased: 4/18/2023Last change: N/A

Leaf Spy Pro

Installs: 53,717Score: 3.64Ratings: 976

Price: N/A

Version: N/AReleased: 9/11/2013Last change: N/A

COCOCAM

Installs: 69,308Score: 4.65Ratings: 2,034

Price: N/A

Version: N/AReleased: 4/6/2022Last change: N/A

TikFans Increase Tik Followers

Installs: 4,748,223Score: 4.65Ratings: 461,076

Price: N/A

Version: N/AReleased: 7/19/2020Last change: N/A

Aiming Master - Pool Game Tool

Installs: 1,118,012Score: 4.47Ratings: 18,519

Price: N/A

Version: N/AReleased: 7/16/2024Last change: N/A

Medix-Superior Player

Installs: 782,545Score: 3.67Ratings: 1,198

Price: N/A

Version: N/AReleased: 3/18/2025Last change: N/A

IPTV Smart Player: Xtream Live

Installs: 1,404,775Score: 4.18Ratings: 11,522

Price: N/A

Version: N/AReleased: 7/16/2024Last change: N/A

vpnify - Unlimited VPN Proxy

Installs: 60,590,628Score: 4.40Ratings: 2,162,669

Price: N/A

Version: N/AReleased: 2/9/2019Last change: N/A

Animated Stickers Maker

Installs: 9,747,061Score: 4.49Ratings: 98,120

Price: N/A

Version: N/AReleased: 6/7/2023Last change: N/A

OFO Dating App: Chat & Meet

Installs: 11,871,566Score: 4.54Ratings: 48,464

Price: N/A

Version: N/AReleased: 6/6/2024Last change: N/A

NFC Tags: Card Reader & Writer

Installs: 1,440,992Score: 4.13Ratings: 59,972

Price: N/A

Version: N/AReleased: 12/11/2024Last change: N/A

Viidure-Dashcam Viewer

Installs: 2,332,169Score: 3.91Ratings: 8,836

Price: N/A

Version: N/AReleased: 12/29/2019Last change: N/A

Dual Space - Multiple Accounts

Installs: 174,236,381Score: 3.80Ratings: 898,312

Price: N/A

Version: N/AReleased: 11/7/2017Last change: N/A

eBolets Catalunya 2025

Installs: 53Score: 0.00Ratings: 0

Price: N/A

Version: N/AReleased: 7/20/2025Last change: N/A

Downloader by AFTVnews

Installs: 47,321,754Score: 4.16Ratings: 32,001

Price: N/A

Version: N/AReleased: 8/18/2017Last change: N/A

Love Spouse Pro

Installs: 1,746,865Score: 3.13Ratings: 2,284

Price: N/A

Version: N/AReleased: 12/10/2023Last change: N/A

Toksta - Get Followers & Likes

Installs: 6,772,686Score: 4.82Ratings: 517,969

Price: N/A

Version: N/AReleased: 8/9/2021Last change: N/A

Battery Life & Health Tool

Installs: 11,041,278Score: 4.37Ratings: 528,305

Price: N/A

Version: N/AReleased: 1/14/2020Last change: N/A

LED Scroller - LED Banner

Installs: 11,852,541Score: 4.72Ratings: 156,393

Price: N/A

Version: N/AReleased: 7/11/2020Last change: N/A

Call Recorder

Installs: 6,511,016Score: 4.11Ratings: 212,014

Price: N/A

Version: N/AReleased: 7/31/2020Last change: N/A

Followers & Like -TikTracker

Installs: 4,327,663Score: 4.53Ratings: 76,198

Price: N/A

Version: N/AReleased: 6/7/2023Last change: N/A

Poke Genie -Remote Raid IV PvP

Installs: 11,536,557Score: 4.59Ratings: 509,454

Price: N/A

Version: N/AReleased: 7/19/2017Last change: N/A

OSLink

Installs: 540,755Score: 0.00Ratings: 0

Price: N/A

Version: N/AReleased: 3/26/2024Last change: N/A

AnyGo - GPS Emulator

Installs: 217,225Score: 2.60Ratings: 489

Price: N/A

Version: N/AReleased: 9/19/2023Last change: N/A

Screen Mirroring Z - TV Cast

Installs: 9,013,263Score: 3.56Ratings: 30,497

Price: N/A

Version: N/AReleased: 1/14/2020Last change: N/A

Cast for Chromecast - TV Cast

Installs: 15,882,448Score: 4.46Ratings: 62,899

Price: N/A

Version: N/AReleased: 4/3/2022Last change: N/A

AR Measure: 3D Camera Scale

Installs: 7,902,970Score: 2.84Ratings: 27,201

Price: N/A

Version: N/AReleased: 6/27/2023Last change: N/A

OBD2: Torque Car Scanner FixD

Installs: 2,532,662Score: 4.37Ratings: 50,473

Price: N/A

Version: N/AReleased: 3/14/2023Last change: N/A

Go back to the Home page