U+휴대폰 분실 파손 보험

Installs

1.5m

Rating

3.3

Rating count

1.3k

Category	Productivity
Developer	LG Uplus Corp.
Price	Free
First release	7/16/2019 (6 years ago)
Version	01.00.37
In-app purchases	No
Contains ads	No
Content rating	Rated for 3+
Package name	com.lguplus.ucare

View on Play Store

Core Metrics

Data Breakdown

Date	Rating Count	Average Rating	Installs	Version
9/4/2025	1,343	3.261	1,512,700	01.00.37
9/3/2025	1,343	3.261	1,512,356	01.00.37
9/2/2025	1,342	3.291	1,511,998	01.00.37
9/1/2025	1,342	3.291	1,511,480	01.00.37
8/31/2025	1,342	3.291	1,511,347	01.00.37
8/30/2025	1,342	3.291	1,511,075	01.00.37
8/29/2025	1,342	3.291	1,510,393	01.00.37
8/28/2025	1,342	3.291	1,510,078	01.00.37
8/27/2025	1,342	3.291	1,509,682	01.00.37
8/26/2025	1,342	3.291	1,509,682	01.00.37
8/25/2025	1,341	3.274	1,509,221	01.00.37
8/24/2025	1,341	3.274	1,509,100	01.00.37
8/23/2025	1,341	3.274	1,508,872	01.00.37
8/22/2025	1,341	3.274	1,508,480	01.00.37
8/21/2025	1,341	3.274	1,508,143	01.00.37
8/20/2025	1,341	3.274	1,507,782	01.00.37
8/19/2025	1,341	3.274	1,507,348	01.00.37
8/18/2025	1,340	3.291	1,506,774	01.00.37
8/17/2025	1,340	3.291	1,506,632	01.00.37
8/16/2025	1,340	3.291	1,506,393	01.00.37
8/15/2025	1,340	3.291	1,506,227	01.00.37
8/14/2025	1,340	3.291	1,505,767	01.00.37
8/13/2025	1,340	3.291	1,505,424	01.00.37
8/12/2025	1,340	3.291	1,504,998	01.00.37
8/11/2025	1,340	3.291	1,504,631	01.00.37
8/10/2025	1,340	3.291	1,504,392	01.00.37
8/9/2025	1,340	3.291	1,504,055	01.00.37
8/8/2025	1,340	3.291	1,503,651	01.00.37
8/7/2025	1,340	3.291	1,503,298	01.00.37
8/6/2025	1,340	3.291	1,502,851	01.00.37
8/5/2025	1,340	3.291	1,502,349	01.00.37
8/4/2025	1,340	3.291	1,501,756	01.00.37
8/3/2025	1,340	3.291	1,501,620	01.00.37
8/2/2025	1,340	3.291	1,501,276	01.00.37
8/1/2025	1,339	3.293	1,500,837	01.00.37
7/31/2025	1,338	3.293	1,499,987	01.00.37
7/30/2025	1,338	3.293	1,499,987	01.00.37
7/29/2025	1,338	3.293	1,499,536	01.00.37
7/28/2025	1,338	3.293	1,499,012	01.00.37
7/27/2025	1,338	3.293	1,498,837	01.00.37
7/26/2025	1,338	3.293	1,498,444	01.00.37
7/25/2025	1,338	3.293	1,497,853	01.00.37
7/24/2025	1,338	3.293	1,497,302	01.00.37
7/23/2025	1,338	3.293	1,496,567	01.00.37
7/22/2025	1,338	3.293	1,495,244	01.00.37
7/21/2025	1,338	3.293	1,494,712	01.00.37
7/20/2025	1,338	3.293	1,494,394	01.00.37
7/19/2025	1,337	3.293	1,494,090	01.00.37
7/18/2025	1,337	3.293	1,493,725	01.00.37
7/17/2025	1,337	3.293	1,493,410	01.00.37
7/16/2025	1,337	3.293	1,493,081	01.00.37
7/15/2025	1,337	3.293	1,492,747	01.00.37
7/14/2025	1,337	3.293	1,492,275	01.00.37
7/13/2025	1,337	3.293	1,492,160	01.00.37
7/12/2025	1,337	3.293	1,491,909	01.00.37
7/11/2025	1,337	3.293	1,491,578	01.00.37
7/10/2025	1,337	3.293	1,491,250	01.00.37
7/9/2025	1,337	3.293	1,490,908	01.00.37
7/8/2025	1,337	3.293	1,490,563	01.00.37
7/7/2025	1,337	3.293	1,490,229	01.00.37
7/6/2025	1,337	3.293	1,490,010	01.00.37
7/5/2025	1,337	3.293	1,489,862	01.00.37
7/4/2025	1,337	3.293	1,489,433	01.00.37
7/3/2025	1,337	3.293	1,488,717	01.00.37
7/2/2025	1,336	3.293	1,488,717	01.00.37
7/1/2025	1,336	3.293	1,487,886	01.00.37
6/30/2025	1,336	3.293	1,487,886	01.00.37
6/29/2025	1,336	3.293	1,487,763	01.00.37
6/28/2025	1,336	3.293	1,487,560	01.00.37
6/27/2025	1,336	3.293	1,487,224	01.00.37
6/26/2025	1,336	3.293	1,486,610	01.00.37
6/25/2025	1,336	3.293	1,486,610	01.00.37
6/24/2025	1,336	3.293	1,486,264	01.00.37
6/23/2025	1,336	3.293	1,485,827	01.00.37
6/22/2025	1,336	3.293	1,485,717	01.00.37
6/21/2025	1,336	3.293	1,485,486	01.00.37
6/20/2025	1,336	3.293	1,485,199	01.00.37
6/19/2025	1,336	3.293	1,484,914	01.00.37
6/18/2025	1,336	3.293	1,484,590	01.00.37
6/17/2025	1,336	3.293	1,484,262	01.00.37
6/16/2025	1,336	3.293	1,483,770	01.00.37
6/15/2025	1,336	3.293	1,483,633	01.00.37
6/14/2025	1,336	3.293	1,483,017	01.00.37
6/13/2025	1,336	3.293	1,483,017	01.00.37
6/9/2025	1,335	3.263	1,482,057	01.00.37
6/8/2025	1,335	3.263	1,481,120	N/A
5/29/2025	1,335	3.263	1,481,120	N/A
5/28/2025	1,336	3.293	1,477,808	N/A
5/27/2025	1,335	3.263	1,477,416	N/A
5/24/2025	1,335	3.263	1,476,850	N/A
5/22/2025	1,335	3.263	1,476,206	N/A
5/21/2025	1,336	3.293	1,475,050	N/A
5/20/2025	1,336	3.293	1,475,050	N/A
5/19/2025	1,337	3.308	1,474,701	N/A
4/24/2025	1,328	3.205	1,468,003	N/A
4/22/2025	1,327	3.205	1,465,073	N/A
4/15/2025	1,327	3.205	1,465,073	N/A
4/10/2025	1,326	3.205	1,463,958	N/A
4/6/2025	1,327	3.205	1,462,151	N/A

Details

[Basic app information]
  - This is the official application of U+ developed and operated directly by LG U+ to apply for compensation for customers who subscribe to LGU+ mobile phone loss/damage insurance. (Customers with insurance from other carriers cannot use it.)
  - This app allows you to apply for compensation for loss or damage depending on your insurance product (smartphone/pad/watch).
  - This app is supported from Android 7.0 and above.

[Basic Guide]
  - Customers with damage will be processed more quickly if they use the app after completing repairs at the A/S center.
  - If you have lost your phone, please contact the U+ Customer Center (1644-5108) to ‘Find Lost Phone Location’ and ‘Report Lost Phone’.

[Usage procedures and screen functions]
  - (In case of damage) Log in → Accident report → Submit required documents → Document screening → Repair fee deposit
  - (In case of loss) Login → Accident report → Submit required documents → Document review → Select compensation mobile phone → Select receipt method → ​​Courier delivery inquiry/Visit store inquiry 
  - (Common) Subscription status / Progress status inquiry / Compensation history inquiry / Compensation procedure information / Notices 

[Providing new features of U+]
  1) You can log in according to your circumstances even without a public certificate.
      - Log in to my cell phone (damaged): Cell phone text message / U+ID authentication 
      - Log in to another mobile phone (lost): Telecommunication fee payment information (enter the last 4 digits of bank account/card number)
       ※If application for compensation is not smooth due to problems with smartphone performance, storage space, etc., please apply through the website or compensation center. 
          * Compensation website: https://ucare.uplus.co.kr:8443/web/#/
          * Compensation Customer Center: 1544-1110

  2) By using the app, you can minimize the documents you submit.
      - (Common documents): You do not need to submit ‘insurance claim form’ and ‘personal information processing consent form’, just select 6 items in the app.
      - (In case of damage): LG Electronics customers do not need to submit a 'repair receipt' or 'repair estimate' as it will be encrypted and linked to the telecommunication company/insurance company when they agree to provide repair information after completing repairs at the A/S center. 
                     ※ Samsung Electronics/Apple customers need to register after taking required documents. (To be linked in the future)
      - (In case of loss): There is no need to submit a ‘Lost Receipt’. 
                        
  3) Apply immediately from compensation application to completion and we will inform you of the progress.
      - (In case of loss) You can select a compensated mobile phone directly from the app and pay the deductible. 
      - (In case of loss) When receiving a compensation mobile phone, you can receive it on the same day by visiting a nearby direct store in addition to courier delivery (Seoul/Gyeonggi available).
      - (Progress status information) Accident registration → document review → damage repair fee payment (compensation in case of loss, mobile phone delivery tracking) We will inform you of the status at each stage.  

[Highlight apps tailored to usage patterns] 
  - (In case of damage) Customers who pay the communication fee by bank account will deposit the communication fee into the communication fee deposit account registered with U+ (another deposit account can be entered).

[APP access permission information]
  - We will inform you of the access rights required for the service.

 1) Required access rights
  - Contact: Access rights for simple login
  -Phone: Access rights for simple login
  - Camera: Take photos for reward submission
  - Storage space (photo/video): View photos for reward submission

[privacy policy]
  http://p-policy.uplus.co.kr/privacy/v1

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