遠隔サポート

Installs

218.7k

Rating

4.0

Rating count

< 100

Category	Tools
Developer	NTT DOCOMO, INC.
Price	Free
First release	3/25/2024 (2 years ago)
Version	1.3.0.579.gp(Build 579)
In-app purchases	No
Contains ads	No
Content rating	Rated for 3+
Package name	jp.ne.docomo.rsp.gp

View on Play Store

Core Metrics

Data Breakdown

Date	Rating Count	Average Rating	Installs	Version
10/12/2025	79	4.038	218,695	1.3.0.579.gp(Build 579)
10/11/2025	79	4.038	217,927	1.3.0.579.gp(Build 579)
10/10/2025	79	4.038	217,927	1.3.0.579.gp(Build 579)
10/9/2025	79	4.038	217,507	1.3.0.579.gp(Build 579)
10/8/2025	78	4.026	216,786	1.3.0.579.gp(Build 579)
9/28/2025	77	4.026	212,857	1.3.0.579.gp(Build 579)
9/27/2025	77	4.026	212,355	1.3.0.579.gp(Build 579)
9/18/2025	76	4.039	208,268	1.3.0.579.gp(Build 579)
9/17/2025	76	4.039	208,268	1.3.0.579.gp(Build 579)
9/16/2025	76	4.039	207,856	1.3.0.579.gp(Build 579)
9/15/2025	76	4.039	207,376	1.3.0.579.gp(Build 579)
9/14/2025	76	4.039	206,886	1.3.0.579.gp(Build 579)
9/13/2025	76	4.039	206,417	1.3.0.579.gp(Build 579)
9/12/2025	76	4.039	205,976	1.3.0.579.gp(Build 579)
9/7/2025	76	4.039	203,760	1.3.0.579.gp(Build 579)
9/6/2025	76	4.039	203,214	1.3.0.579.gp(Build 579)
9/5/2025	75	4.027	202,848	1.3.0.579.gp(Build 579)
9/4/2025	75	4.027	202,360	1.3.0.579.gp(Build 579)
9/3/2025	75	4.027	201,903	1.3.0.579.gp(Build 579)
9/2/2025	74	4.027	201,440	1.3.0.579.gp(Build 579)
9/1/2025	74	4.027	200,882	1.3.0.579.gp(Build 579)
8/31/2025	74	4.027	200,272	1.3.0.579.gp(Build 579)
8/30/2025	74	4.027	199,745	1.3.0.579.gp(Build 579)
8/29/2025	74	4.027	199,214	1.3.0.579.gp(Build 579)
8/28/2025	74	4.027	198,311	1.3.0.579.gp(Build 579)
8/27/2025	74	4.027	198,311	1.3.0.579.gp(Build 579)
8/26/2025	74	4.027	197,889	1.3.0.579.gp(Build 579)
8/25/2025	74	4.027	197,488	1.3.0.579.gp(Build 579)
8/24/2025	74	4.027	196,534	1.3.0.579.gp(Build 579)
8/23/2025	74	4.027	196,534	1.3.0.579.gp(Build 579)
8/22/2025	74	4.027	196,116	1.3.0.579.gp(Build 579)
8/21/2025	74	4.054	195,761	1.3.0.579.gp(Build 579)
8/20/2025	73	4.041	195,502	1.3.0.579.gp(Build 579)
8/19/2025	73	4.041	194,644	1.3.0.579.gp(Build 579)
8/18/2025	73	4.041	194,644	1.3.0.579.gp(Build 579)
8/17/2025	72	4.028	194,196	1.3.0.579.gp(Build 579)
8/16/2025	72	4.028	193,753	1.3.0.579.gp(Build 579)
8/15/2025	71	4.014	193,311	1.3.0.579.gp(Build 579)
8/14/2025	71	4.014	192,902	1.3.0.579.gp(Build 579)
8/13/2025	71	4.014	192,534	1.3.0.579.gp(Build 579)
8/12/2025	71	4.014	192,166	1.3.0.579.gp(Build 579)
8/11/2025	71	4.014	191,740	1.3.0.579.gp(Build 579)
8/10/2025	71	4.014	191,245	1.3.0.579.gp(Build 579)
8/9/2025	71	4.014	190,835	1.3.0.579.gp(Build 579)
8/8/2025	71	4.014	190,463	1.3.0.579.gp(Build 579)
8/7/2025	69	3.986	190,127	1.3.0.579.gp(Build 579)
8/6/2025	69	3.986	189,834	1.3.0.579.gp(Build 579)
8/5/2025	69	3.986	189,402	1.3.0.579.gp(Build 579)
8/4/2025	69	3.986	189,025	1.3.0.579.gp(Build 579)
8/3/2025	68	3.971	188,623	1.3.0.579.gp(Build 579)
8/2/2025	68	3.971	188,186	1.3.0.579.gp(Build 579)
8/1/2025	67	3.955	187,400	1.3.0.579.gp(Build 579)
7/31/2025	67	3.955	186,998	1.3.0.579.gp(Build 579)
7/30/2025	66	3.939	186,998	1.3.0.579.gp(Build 579)
7/29/2025	66	3.939	186,562	1.3.0.579.gp(Build 579)
7/28/2025	66	3.939	186,175	1.3.0.579.gp(Build 579)
7/27/2025	66	3.939	185,709	1.3.0.579.gp(Build 579)
7/26/2025	64	3.969	185,270	1.3.0.579.gp(Build 579)
7/25/2025	64	3.969	184,914	1.3.0.579.gp(Build 579)
7/24/2025	64	3.969	184,546	1.3.0.579.gp(Build 579)
7/23/2025	64	3.969	184,225	1.3.0.579.gp(Build 579)
7/22/2025	64	3.969	183,814	1.3.0.579.gp(Build 579)
7/21/2025	64	3.969	183,397	1.3.0.579.gp(Build 579)
7/20/2025	64	3.969	182,977	1.3.0.579.gp(Build 579)
7/19/2025	64	3.969	182,500	1.3.0.579.gp(Build 579)
7/18/2025	64	3.969	181,875	1.3.0.579.gp(Build 579)
7/17/2025	64	3.969	181,875	1.3.0.579.gp(Build 579)
7/16/2025	64	3.969	181,496	1.3.0.579.gp(Build 579)
7/15/2025	64	3.969	181,138	1.3.0.579.gp(Build 579)
7/14/2025	64	3.969	180,748	1.3.0.579.gp(Build 579)
7/13/2025	64	3.969	180,319	1.3.0.579.gp(Build 579)
7/12/2025	64	3.969	179,895	1.3.0.579.gp(Build 579)
7/11/2025	64	3.969	179,545	1.3.0.579.gp(Build 579)
7/10/2025	63	3.952	179,167	1.3.0.579.gp(Build 579)
7/9/2025	63	3.952	178,816	1.3.0.579.gp(Build 579)
7/8/2025	63	3.952	178,447	1.3.0.579.gp(Build 579)
7/7/2025	62	3.984	178,095	1.3.0.579.gp(Build 579)
7/6/2025	62	3.984	177,670	1.3.0.579.gp(Build 579)
7/5/2025	62	3.984	177,380	1.3.0.579.gp(Build 579)
7/4/2025	61	4.000	176,827	1.3.0.579.gp(Build 579)
7/3/2025	61	4.000	176,433	1.3.0.579.gp(Build 579)
7/2/2025	61	4.000	176,015	1.3.0.579.gp(Build 579)
7/1/2025	61	4.000	175,211	1.3.0.579.gp(Build 579)
6/30/2025	60	3.983	175,211	1.3.0.579.gp(Build 579)
6/29/2025	60	3.983	174,710	1.3.0.579.gp(Build 579)
6/28/2025	60	3.983	174,271	1.3.0.579.gp(Build 579)
6/27/2025	60	3.983	173,903	1.3.0.579.gp(Build 579)
6/26/2025	58	4.052	173,534	1.3.0.579.gp(Build 579)
6/25/2025	57	4.105	172,892	1.3.0.579.gp(Build 579)
6/24/2025	57	4.105	172,824	1.3.0.579.gp(Build 579)
6/23/2025	57	4.105	172,441	1.3.0.579.gp(Build 579)
6/22/2025	57	4.105	172,036	1.3.0.579.gp(Build 579)
6/21/2025	57	4.105	171,667	1.3.0.579.gp(Build 579)
6/20/2025	57	4.105	171,296	1.3.0.579.gp(Build 579)
6/19/2025	57	4.105	170,959	1.3.0.579.gp(Build 579)
6/18/2025	57	4.105	170,605	1.3.0.579.gp(Build 579)
6/17/2025	57	4.105	170,236	1.3.0.579.gp(Build 579)
6/16/2025	57	4.105	169,850	1.3.0.579.gp(Build 579)
6/15/2025	57	4.105	169,450	1.3.0.579.gp(Build 579)
6/14/2025	57	4.105	168,728	1.3.0.579.gp(Build 579)

Details

This is an app for using the service "Anshin Remote Support" or "Net Total Support" provided by NTT Docomo.
By connecting to the support center using this app, an operator will remotely check or operate the customer's smartphone screen while supporting the operation and settings of the customer's smartphone.
If you are using Anshin Remote Support on a Google Pixel device or Rakuraku Smartphone Lite device, please install this app.

This app allows an operator to remotely perform operations such as screen scrolling, screen transitions, button taps, or drawing on the screen (the operator performs operations and settings on behalf of the customer) on the customer's device. To do this, use the Accessibility API function when using the app.
To enable this function, you must enable (ON) the accessibility function by following the instructions displayed when using the app.
Data obtained through the use of accessibility features will only be used by operators to support you with this app.

[Flow of use]
①Please call the dedicated phone number (free)
(If your device is equipped with a phone function, select ``Select your problem'' in this app, follow the instructions displayed on the screen, and then select ``Contact us by phone.'' You can also call the phone number (free)
② Follow the operator's instructions to start this app
③Please check the application privacy policy, software license agreement, and notes on use, check "I agree" and select "Start using" (first time only)
④Please listen to the operator's explanation regarding other consent items required for use, and then agree to and set the settings.
⑤ On the screen after selecting "Enter connection number," enter the 6-digit connection number provided by the operator and select "Start."
⑥The message "Do you want to start recording or casting via remote support?" (a confirmation screen to transfer the customer screen to the operator) will be displayed, so select "Start now".
⑦When the connection is completed, "Remote support in progress" will be displayed at the bottom right of the screen, and you will be able to provide remote support.

[Notes]
・"Anshin Remote Support" and "Net Total Support" are paid services that require an application.
・Separate packet communication charges will be incurred for the use of ``Anshin Remote Support'' and ``Net Total Support'' (including app version updates).
・This app cannot be used under the following conditions.
- When using outside of Japan
- When in airplane mode or out of range

[Target models]
Please check the website below.
https://www.docomo.ne.jp/service/remote_support/compatible_model/

More Apps byNTT DOCOMO, INC.

＋メッセージ（プラスメッセージ）

Installs: 47,334,578Score: 3.82Ratings: 20,160

Price: N/A

Version: N/AReleased: 6/5/2019Last change: N/A

SmartNews for docomo（旧マイマガジン）

Installs: 35,458,035Score: 3.03Ratings: 7,971

Price: N/A

Version: N/AReleased: 7/30/2020Last change: N/A

d Point Club

Installs: 29,999,797Score: 4.05Ratings: 165,218

Price: N/A

Version: N/AReleased: 11/30/2015Last change: N/A

My docomo - 料金・通信量の確認

Installs: 15,316,802Score: 3.19Ratings: 62,877

Price: N/A

Version: N/AReleased: 9/29/2015Last change: N/A

d払い－スマホ決済アプリ、キャッシュレスでお支払い

Installs: 15,034,872Score: 4.59Ratings: 268,448

Price: N/A

Version: N/AReleased: 4/22/2018Last change: N/A

あんしんセキュリティ

Installs: 14,417,959Score: 4.25Ratings: 4,832

Price: N/A

Version: N/AReleased: 2/7/2024Last change: N/A

dmenuニュース　最新ニュースや地域情報、お得なクーポンも

Installs: 8,646,490Score: 3.79Ratings: 33,318

Price: N/A

Version: N/AReleased: 2/3/2019Last change: N/A

dカードアプリ－明細照会・dポイントカードも利用できる！

Installs: 6,374,493Score: 4.08Ratings: 39,055

Price: N/A

Version: N/AReleased: 9/26/2016Last change: N/A

dアニメストア-アニメ動画が見放題のアプリ/コミックも読める

Installs: 3,031,292Score: 4.48Ratings: 21,246

Price: N/A

Version: N/AReleased: 10/19/2015Last change: N/A

dマガジン　豊富なジャンル！人気雑誌読み放題の電子書籍アプリ

Installs: 2,820,769Score: 4.15Ratings: 6,195

Price: N/A

Version: N/AReleased: 6/19/2014Last change: N/A

dフォト-写真や動画データをクラウド上にバックアップ保存

Installs: 2,349,660Score: 4.13Ratings: 2,833

Price: N/A

Version: N/AReleased: 3/22/2016Last change: N/A

dヘルスケア -歩数でdポイントがたまる健康管理アプリ-

Installs: 2,078,285Score: 4.11Ratings: 29,928

Price: N/A

Version: N/AReleased: 5/13/2018Last change: N/A

ahamo（アハモ）

Installs: 2,051,876Score: 3.86Ratings: 14,582

Price: N/A

Version: N/AReleased: 3/24/2021Last change: N/A

Lemino（レミノ）映画やドラマ、アニメなどの動画が見放題

Installs: 1,749,742Score: 4.33Ratings: 11,663

Price: N/A

Version: N/AReleased: 3/29/2023Last change: N/A

OCN アプリ

Installs: 1,726,832Score: 4.05Ratings: 8,432

Price: N/A

Version: N/AReleased: 6/24/2014Last change: N/A

dヒッツ-人気の音楽が聴き放題（サブスク）ミュージックアプリ

Installs: 1,617,037Score: 4.38Ratings: 42,993

Price: N/A

Version: N/AReleased: 10/17/2016Last change: N/A

Lemino

Installs: 1,351,816Score: 4.23Ratings: 2,059

Price: N/A

Version: N/AReleased: 3/29/2023Last change: N/A

プレーヤー（dミュージックプレーヤー）

Installs: 1,153,088Score: 3.37Ratings: 3,011

Price: N/A

Version: N/AReleased: 2/19/2019Last change: N/A

iDアプリ（MVNO/SIMロックフリー端末版）

Installs: 1,075,936Score: 3.85Ratings: 2,996

Price: N/A

Version: N/AReleased: 4/12/2016Last change: N/A

スマホ故障診断

Installs: 1,003,784Score: 3.83Ratings: 5,524

Price: N/A

Version: N/AReleased: 2/27/2024Last change: N/A

dアニメストア-アニメ配信サービス

Installs: 888,714Score: 2.15Ratings: 234

Price: N/A

Version: N/AReleased: 9/13/2016Last change: N/A

ドコモ海外利用

Installs: 745,406Score: 3.41Ratings: 146

Price: N/A

Version: N/AReleased: 10/6/2015Last change: N/A

dジョブスマホワーク-アンケートでdポイント＆お小遣い稼ぎ！

Installs: 682,330Score: 3.92Ratings: 12,228

Price: N/A

Version: N/AReleased: 11/15/2017Last change: N/A

dmenu スポーツ

Installs: 553,418Score: 4.09Ratings: 8,075

Price: N/A

Version: N/AReleased: 6/18/2018Last change: N/A

dフォトプリント -フォトブック作成/写真現像・印刷アプリ

Installs: 524,873Score: 4.19Ratings: 1,607

Price: N/A

Version: N/AReleased: 7/14/2020Last change: N/A

irumo（イルモ）

Installs: 383,793Score: 4.18Ratings: 1,286

Price: N/A

Version: N/AReleased: 9/3/2024Last change: N/A

dショッピング - dポイントが使えるドコモの通販アプリ

Installs: 344,157Score: 4.20Ratings: 4,096

Price: N/A

Version: N/AReleased: 7/20/2021Last change: N/A

賃貸物件検索はgoo住宅不動産住宅・物件探しの不動産アプリ

Installs: 328,028Score: 4.11Ratings: 1,198

Price: N/A

Version: N/AReleased: 3/29/2020Last change: N/A

FANYチャンネル/お笑い・NMB48の番組が見放題

Installs: 317,442Score: 3.08Ratings: 552

Price: N/A

Version: N/AReleased: 4/23/2017Last change: N/A

ドコモでんき／ガス　料金・使用量が一目でわかる！

Installs: 225,681Score: 3.97Ratings: 966

Price: N/A

Version: N/AReleased: 10/11/2022Last change: N/A

dカーシェア　月額基本料0円で大手カーシェア・レンタカーを

Installs: 225,488Score: 4.20Ratings: 1,480

Price: N/A

Version: N/AReleased: 11/6/2017Last change: N/A

イマドコサーチ

Installs: 180,963Score: 3.00Ratings: 81

Price: N/A

Version: N/AReleased: 10/5/2015Last change: N/A

ｄスマートバンク

Installs: 157,413Score: 3.84Ratings: 2,780

Price: N/A

Version: N/AReleased: 11/30/2022Last change: N/A

dスマホローン

Installs: 155,923Score: 4.48Ratings: 4,314

Price: N/A

Version: N/AReleased: 6/22/2022Last change: N/A

ひかりＴＶテレビ

Installs: 108,214Score: 3.49Ratings: 793

Price: N/A

Version: N/AReleased: 12/16/2020Last change: N/A

ドコモスポーツくじ／WINNER、BIG、totoが買える

Installs: 79,284Score: 3.54Ratings: 106

Price: N/A

Version: N/AReleased: 11/23/2022Last change: N/A

ALKOO forスゴ得

Installs: 73,015Score: 3.81Ratings: 281

Price: N/A

Version: N/AReleased: 9/7/2022Last change: N/A

NAVITIME forスゴ得

Installs: 55,219Score: 3.85Ratings: 100

Price: N/A

Version: N/AReleased: 8/4/2022Last change: N/A

d fashion(dファッション) - 洋服をお得に買い物

Installs: 40,857Score: 3.73Ratings: 122

Price: N/A

Version: N/AReleased: 7/14/2023Last change: N/A

NAVITIMEドライブサポーター forスゴ得

Installs: 32,999Score: 3.79Ratings: 84

Price: N/A

Version: N/AReleased: 8/4/2022Last change: N/A

スゴ得コンテンツ- 人気コンテンツやクーポン使い放題-ドコモ

Installs: 18,003Score: 3.41Ratings: 51

Price: N/A

Version: N/AReleased: 5/13/2025Last change: N/A

MANGA MIRAI: Reader app

Installs: 1,743Score: 0.00Ratings: 0

Price: N/A

Version: N/AReleased: 2/17/2025Last change: N/A

More Apps inTools

Simple HTTP Server PLUS

Installs: 1,016Score: 0.00Ratings: 0

Price: N/A

Version: N/AReleased: 8/5/2021Last change: N/A

Volume Booster & Sound Booster

Installs: 56,315Score: 4.89Ratings: 870

Price: N/A

Version: N/AReleased: 10/31/2023Last change: N/A

Just Counter Pro

Installs: 2,850Score: 0.00Ratings: 0

Price: N/A

Version: N/AReleased: 11/12/2020Last change: N/A

SD Card Test Pro

Installs: 13,242Score: 4.93Ratings: 623

Price: N/A

Version: N/AReleased: 3/24/2017Last change: N/A

Screenshot Pro - Auto trimming

Installs: 177,708Score: 4.57Ratings: 4,533

Price: N/A

Version: N/AReleased: 10/7/2016Last change: N/A

Simple Reminder +

Installs: 2,338Score: 0.00Ratings: 0

Price: N/A

Version: N/AReleased: 8/26/2018Last change: N/A

Network Monitor Mini Pro

Installs: 51,430Score: 4.71Ratings: 6,285

Price: N/A

Version: N/AReleased: 12/18/2011Last change: N/A

WiFi Thief Detector Pro

Installs: 7,934Score: 4.86Ratings: 791

Price: N/A

Version: N/AReleased: 11/21/2018Last change: N/A

Immersive Mode Manager

Installs: 10,754Score: 0.00Ratings: 0

Price: N/A

Version: N/AReleased: 3/10/2018Last change: N/A

Game Booster Play Games Happy

Installs: 5,116Score: 4.45Ratings: 477

Price: N/A

Version: N/AReleased: 4/24/2019Last change: N/A

Smart Keyboard Pro

Installs: 436,171Score: 4.00Ratings: 22,289

Price: N/A

Version: N/AReleased: 1/30/2010Last change: N/A

MyScoreTracker – Score Counter

Installs: 853Score: 0.00Ratings: 0

Price: N/A

Version: N/AReleased: 2/20/2025Last change: N/A

iTest

Installs: 7,817Score: 0.00Ratings: 0

Price: N/A

Version: N/AReleased: 5/18/2024Last change: N/A

G-NetTrack Pro

Installs: 25,393Score: 4.83Ratings: 697

Price: N/A

Version: N/AReleased: 3/3/2015Last change: N/A

QuickButtonsPro Navigation Bar

Installs: 4,504Score: 0.00Ratings: 0

Price: N/A

Version: N/AReleased: 12/25/2022Last change: N/A

Octopus Watch

Installs: 14,264Score: 0.00Ratings: 0

Price: N/A

Version: N/AReleased: 5/13/2020Last change: N/A

Sound Meter Pro

Installs: 108,049Score: 4.80Ratings: 3,883

Price: N/A

Version: N/AReleased: 1/20/2011Last change: N/A

PDF Reader - PDF Viewer

Installs: 1,867Score: 0.00Ratings: 0

Price: N/A

Version: N/AReleased: 10/9/2022Last change: N/A

Incognito Block

Installs: 51Score: 0.00Ratings: 0

Price: N/A

Version: N/AReleased: 9/20/2025Last change: N/A

PrawkoSniper

Installs: 321Score: 0.00Ratings: 0

Price: N/A

Version: N/AReleased: 7/3/2025Last change: N/A

SDR Touch Key

Installs: 64,918Score: 0.00Ratings: 0

Price: N/A

Version: N/AReleased: 1/10/2013Last change: N/A

Unit Converter Pro

Installs: 67,823Score: 5.00Ratings: 2,670

Price: N/A

Version: N/AReleased: 12/23/2013Last change: N/A

Octave

Installs: 3,440Score: 0.00Ratings: 0

Price: N/A

Version: N/AReleased: 4/29/2022Last change: N/A

File Recovery - Restore Files

Installs: 1,290Score: 0.00Ratings: 0

Price: N/A

Version: N/AReleased: 10/12/2024Last change: N/A

USB Camera Viewer Pro

Installs: 3,444Score: 0.00Ratings: 0

Price: N/A

Version: N/AReleased: 11/17/2022Last change: N/A

Edge Side Bar - App Shortcuts

Installs: 40,977Score: 4.71Ratings: 1,214

Price: N/A

Version: N/AReleased: 5/3/2021Last change: N/A

VirtualTablet (S-Pen)

Installs: 34,879Score: 3.57Ratings: 956

Price: N/A

Version: N/AReleased: 11/26/2012Last change: N/A

WiFi Analyzer Pro - WiFi Test

Installs: 8,127Score: 4.65Ratings: 731

Price: N/A

Version: N/AReleased: 2/28/2020Last change: N/A

Stick - Remote Control TV Pro

Installs: 99,649Score: 4.72Ratings: 1,451

Price: N/A

Version: N/AReleased: 9/4/2024Last change: N/A

TDUK APP Cache Cleaner

Installs: 6,772Score: 0.00Ratings: 0

Price: N/A

Version: N/AReleased: 6/1/2022Last change: N/A

Auto Clicker - Fast Pro Tap

Installs: 922Score: 0.00Ratings: 0

Price: N/A

Version: N/AReleased: 9/5/2024Last change: N/A

Speedometer GPS Pro

Installs: 773,210Score: 4.51Ratings: 3,963

Price: N/A

Version: N/AReleased: 11/3/2013Last change: N/A

My Device Pro

Installs: 32,145Score: 0.00Ratings: 0

Price: N/A

Version: N/AReleased: 8/14/2017Last change: N/A

deVStudio

Installs: 4,283Score: 0.00Ratings: 0

Price: N/A

Version: N/AReleased: 8/29/2023Last change: N/A

Clinometer + bubble level

Installs: 38,392Score: 0.00Ratings: 0

Price: N/A

Version: N/AReleased: 8/31/2011Last change: N/A

2nd in Command: The Old World

Installs: 708Score: 0.00Ratings: 0

Price: N/A

Version: N/AReleased: 5/13/2024Last change: N/A

Go back to the Home page